Frequently Asked Questions

The minimum age to drive is 23 years old, having driving licence at least for 2 years.

The all drivers valid passport or identity card as well as driver licence. Further the main driver credit card or any companion´s one.

Yes, and the holder must been present.

A rental day includes up to the first 24 hours after receiving the vehicle, a courtesy margin of 4 hours will be apply when returning the car. After this period it will be consider as an extra rental day.

Contacting us by phone on 34 952 32 28 42, sending a contact form by the web or sending a mail to autosparis@telenet.es

No, the reservation will be made on the chosen group reserving any of the models that make it up. However, we always try to satisfy our customers needs as far as possible, so you can leave a comment about it in the RESERVE form OBSERV section; without implying confirmation of the request.

The main driver, who appears as the contract holder, as well as 2 additional drivers authorised by the company.

Our vehicles have only authorization to circulate in Spain, Gibraltar and Portugal; any transfer out of the peninsula is strictly forbidden (Baleares Island, Canary Island, Ceuta and Melilla). To drive in Portugal have an extra charge of 50€.

Yes, as this is required by the vehicle insurance company; since, in case of incident caused by improper installation the insurer is not responsible for the caused damages.

We will be waiting for you at arrival area on your left, after the first electric door, with a sign of AUTOS PARIS. In case you don't see us, please contact us by phone on +34 952 32 28 42.

You can pick up the vehicle at the port, train station or any place in the Costa del Sol you choose, paying an additional charge between 10€ and 70€ per service.

Usually, in the same place you picked it up or where you choose in the Costa del Sol with additional charge.

Contacting us by the phone +34 952 32 28 42 or mail autosparis@telenet.es in a maximum of 24 hours before the agreed time in the rental agreement. Otherwise, the insurance will lose its validity and will be notified as misappropriation at the corresponding organism.

You should phone us to +34 952 32 28 42 and we give you instructions.

Yes, you just have to indicate it to the person who is attending you by providing your tax information, as well as an e-mail address to send it to you.